Privacy Policy

Introduction

Welcome to Amreencrafts. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, contact us, or use our services.

Amreencrafts offers handmade gifts, including bouquets, greeting cards, gift hampers, and other personalized gifting products. By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

Full name
Email address
Phone number
Billing and shipping address
Recipient details provided for gift deliveries

Order Information

Products purchased
Order history
Personalization requests, gift messages, and delivery instructions
Transaction status and payment confirmation

Payment Information

Payments may be processed through third-party payment providers. We do not intend to store complete debit card, credit card, or banking credentials on our website. Payment providers handle payment information according to their own privacy policies and security practices.

Technical Information

We may automatically collect certain information, including your IP address, browser type, device information, pages visited, and website usage data through cookies and similar technologies.

How We Use Your Information

We use your information to:

Process and deliver orders.
Confirm purchases and send order updates.
Personalize gifts according to your instructions.
Respond to questions, feedback, and customer support requests.
Coordinate shipping and delivery.
Process refunds, cancellations, and exchanges where applicable.
Improve our website, products, and customer experience.
Detect fraudulent transactions and maintain website security.
Send promotional communications where permitted and, when required, with your consent.
Comply with applicable legal and regulatory obligations.

Sharing of Information

We do not sell your personal information to third parties.

We may share relevant information with trusted service providers when necessary to operate our business, including:

Payment providers to process transactions.
Shipping and delivery partners to deliver orders.
Website hosting and technology providers to maintain our website.
Analytics and marketing providers to understand website performance and improve our services.
Legal or regulatory authorities when disclosure is required by applicable law.

We share only the information reasonably necessary for the relevant purpose, subject to applicable requirements.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality, understand visitor behavior, remember preferences, and analyze website traffic.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website features.

Where required by applicable law, we will seek consent before using non-essential cookies or tracking technologies.

Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, loss, or misuse.

However, no method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute security of information transmitted through our website.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, including order processing, customer support, accounting, dispute resolution, and legal compliance.

When information is no longer required, we will take reasonable steps to delete it or anonymize it, subject to applicable legal requirements.

Third Party Websites and Services

Our website may contain links to third-party websites or use external services for payments, shipping, analytics, or other functions. These services operate under their own privacy policies and terms.

Amreencrafts is not responsible for the privacy practices of independent third-party websites. We encourage you to review their policies before sharing personal information.

Children's Privacy

Our website and services are intended for general customers and are not specifically directed at children. We do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review the matter and take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website features, technology, or applicable laws.

Any updates will be published on this page along with the revised effective date. We encourage you to review this page periodically.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please get in touch with us:

Brand Name: Amreencrafts

Website: https://amreencraft.com/

Email: hello@amreencrafts.com

Business Address: Palasia, Indore, Madhya Pradesh, India

We will review and respond to privacy-related requests in accordance with applicable law.