Terms and Conditions

Introduction

Welcome to Amreencrafts. These Terms & Conditions govern your access to and use of our website, products, and services.

Amreencrafts specializes in handmade gifts, including bouquets, greeting cards, gift hampers, and personalized gifting products, with shipping available across India.

By accessing our website or placing an order, you agree to these Terms & Conditions. If you do not agree with these terms, please discontinue using our website.

Products and Descriptions

We make every reasonable effort to display accurate product descriptions, images, colors, dimensions, and prices.

As our products are handmade, slight variations in color, arrangement, material, design, and finish may occur. These variations are part of the handmade process and do not necessarily indicate a defect.

Product images are for illustrative purposes. The actual product may differ slightly due to lighting, screen settings, material availability, or handmade production techniques.

Orders and Acceptance

When you place an order, you agree to provide accurate and complete information, including your name, contact details, shipping address, and any personalization instructions.

An order confirmation does not necessarily mean the order has been accepted for fulfillment.
We reserve the right to decline or cancel an order in cases of suspected fraud, incorrect pricing, product unavailability, or other legitimate reasons.
If an order is cancelled after payment, any applicable refund will be processed according to our refund policy and applicable law.
For customized products, customers are responsible for providing correct names, spellings, dates, photographs, and other personalization details.

We may contact you to confirm order details if clarification is required.

Pricing and Payments

All product prices will be displayed on the website in Indian Rupees (INR), unless otherwise stated.

Prices and product availability may change without prior notice, but changes will not ordinarily affect orders already accepted.
Shipping charges, taxes, and other applicable fees will be displayed before checkout where applicable.
Orders must be paid for using the payment methods available on our website.
Payments may be processed through third-party payment service providers.
We do not guarantee the availability of a particular payment method at all times.

If a pricing or technical error occurs, we reserve the right to review the affected order and contact the customer to resolve the issue in accordance with applicable law.

Handmade and Customized Products

Our products are carefully prepared by hand. Each handmade item may have minor differences that make it unique.

Customized products are created according to the specifications provided by the customer.

Before placing an order, please review all customization details carefully. Amreencrafts cannot be held responsible for personalization errors caused by incorrect information supplied by the customer, except where applicable law provides otherwise.

Once production of a customized item has started, changes or cancellations may not be possible. Any restrictions will be communicated clearly and will remain subject to applicable consumer protection laws.

Shipping and Delivery

Amreencrafts offers shipping across India, subject to service availability at the delivery address.

Delivery estimates are provided for guidance and are not guaranteed unless expressly confirmed.
Delivery times may vary due to location, courier availability, weather, public holidays, operational delays, or other circumstances beyond our reasonable control.
Customers must provide a complete and accurate shipping address and a reachable contact number.
Customers should ensure that someone is available to receive the delivery when required.
Additional delivery attempts or charges may apply where permitted if delivery fails because of incorrect address details or the recipient's unavailability.
Delivery restrictions may apply to certain locations or products.

If an order is delayed, lost, or marked as delivered but has not been received, please contact us promptly so that we can investigate with the relevant delivery partner.

Cancellations, Returns, and Refunds

Cancellation, return, replacement, and refund requests are subject to our Refund and Cancellation Policy, which should be read alongside these Terms & Conditions.

Because handmade and personalized products may be prepared specifically for individual orders, certain restrictions may apply to change-of-mind cancellations or returns after production begins.

However, nothing in these terms removes any consumer rights available under applicable law. Eligible cases involving damaged, defective, incorrect, or undelivered products will be reviewed in accordance with our published policies and applicable legal requirements.

Please contact us as soon as possible if you experience an issue with your order.

Customer Responsibilities

By using our website, you agree:

To provide accurate and truthful information.
Not to use our website for unlawful, fraudulent, or unauthorized purposes.
Not to interfere with the website's security or functionality.
Not to submit content that infringes another person's intellectual property or privacy rights.
To ensure that you have the necessary rights or permissions to submit photographs, names, messages, and other materials for customization.

We reserve the right to take appropriate action if these terms are violated.

Intellectual Property

All original website content, including product photographs, designs, graphics, logos, branding, written content, and other materials owned by or licensed to Amreencrafts, is protected by applicable intellectual property laws.

You may not reproduce, copy, distribute, modify, commercially exploit, or republish our protected materials without prior written permission, except where permitted by law.

Purchasing a product does not transfer ownership of Amreencrafts' intellectual property.

Third-Party Services

Our website may use third-party services for payment processing, shipping, analytics, website hosting, or other operational purposes.

These services may be governed by separate terms and privacy policies. Amreencrafts is not responsible for independent third-party services beyond the responsibilities imposed on us by applicable law.

Limitation of Liability

To the extent permitted by applicable law, Amreencrafts will not be liable for indirect or consequential losses arising from the use of our website or delays caused by circumstances beyond our reasonable control.

Nothing in these Terms & Conditions excludes or limits liability that cannot legally be excluded or limited, including applicable consumer rights and remedies.

We will make reasonable efforts to provide accurate information, process orders correctly, and resolve customer concerns fairly.

Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.

By using our website, you acknowledge that you have had the opportunity to review our Privacy Policy.

Changes to These Terms

We may update these Terms & Conditions when necessary to reflect changes to our products, services, business operations, or applicable laws.

The updated version will be published on this page with a revised effective date. Changes will apply in accordance with applicable law.

Governing Law and Disputes

These Terms & Conditions are governed by the laws of India.

The competent courts or authorities will handle any disputes with jurisdiction under applicable law. Nothing in this section limits any consumer rights to approach a competent consumer commission or other authority where permitted by law.

Contact Information

For questions about these Terms & Conditions, orders, or our products, please contact us:

Brand Name: Amreencrafts

Website: https://amreencraft.com/

Email: hello@amreencrafts.com

Business Address: Palasia, Indore, Madhya Pradesh, India

We will make reasonable efforts to respond to customer inquiries and resolve concerns promptly.